Concerns
Does my doctor take me and my concerns seriously?
Office location
Can I reach the office easily?
Office staff
Is the office staff friendly with me and approaches people respectfully?
⭐️ Office staff play an important role of every organization
Privacy
Are my personality and privacy respected?
Information quality
Do I receive comprehensible and neutral information, explanation, and advice?
My wishes
Does my doctor incorporate my personality and my wishes in her decisions?
Additional information
Do I get information about additional reliable sources of information and advice?
Second opinion
Does my doctor accept that I would want to get a second opinion in case of insecurity?
Training events for doctor
Do my doctor and his staff participate in training events and quality control programs?
Private information
Are my private information carefully safeguarded in this office?
My records
Can I access my patient records without restrictions?
Collaboration
Does the doctor collaborate with other specialists and hospitals?
